Assisting your Digital Transformation
Develop your processes, technical platforms and data collection to improve commerce, sales, client service and employee satisfaction
About us
Pistorum Consulting was founded by James Derry, a seasoned leader with years of experience helping clients understand how to run their business better by implementing the right processes and technologies to increase turnover, reduce costs, improve client service and ultimately, positively impact the bottom line.
“When you need change, sometimes you need to step away from the coal face and ask for help.”
— Peter L., Pistorum Consulting Client
Our Services
Commerce
We can help you understand where your existing processes and platforms can be improved to leverage marginal gains, and, where necessary, consider additional or alternative platforms.
Marketing Technology
We’ll assess your processes or technology so you can build a single view of the customer that will consolidate your communication with the individual and improve your relationship and sales
Content Management
We’ll analyse the source of your content and develop workflows and processes to get your content – words, images, videos, to the right device in a timely fashion
Personalisation and Testing
By understanding your persona, we’ll develop personalisation and testing strategies to deliver the right content to the right person to boost your response rates.
Languages and Translation
Working with your translation team, external agencies and the right technology we’ll ensure your content is delivered correctly, locally and with sensitivity.
Marketing Automation
Using the correct technology, we can help you create the correct, timely stimulation to your visitors and customers
Enterprise Search
We’ll look at the search performance on your site and help you create a policy that drives the most relevant results to the top of your search so that you lead your visitors to their goal.
Search and Merch (Searchanising)
Together we can look at how we can use calls to action that are personalised to the visitor that prompt them, off the back of implicit or explicit personalisation, to make a purchase.
Customer Data Platforms (CDP)
We can assist you in implementing effective Customer Data Platform (CDP) strategies by helping you assess your organization's unique requirements, select the most suitable CDP solution, and design a strategic implementation plan.
“There are some good marketing people, and there are good technologists. Pistorum bridge the gap between them and develop understanding.”
— Charlotte B, Pistorum Consulting Client
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